Horrible customer service. VERY unfriendly staff at this location. I would never buy another peice of jewelry from this place. Not to mention my diamonds have already fallen out twice within a year of getting it!
Terrible customer service in person and over the phone including hanging up. I will not be back.
I took my wedding ring in for repair. Twice. A diamond had fallen out. The first time i got it back the diamond was half the size and a different color. Glued in. The second time i took it back the diamond still wasnt touching prongs and smaller. The sales lady was very rude and told me that once the ring was broken that it will never be fixed. The second repair stone fell out and was lost within a day. When i called to tell some one, she hung up on me. I got a refund and will never use kay jeweler again
Will not be back to this location.
Bought my wife her engagement ring and wedding band, mine as well, they were very helpful with finding the right one
Very rude. Disappointed in their customer service.
Kay Jewelers is a US Jewelry Store based in Hamilton, Ohio. Kay Jewelers is located at 3417 Hamilton Princeton Rd Suite 125, Hamilton, OH 45011, USA.
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